11 ways eCommerce chatbots can boost sales & lead generation!
Gartner predicts chatbots will be the main customer service tool for 25% of companies by 2027. Ecommerce chatbots can help retailers automate customer service, FAQs, sales, and post-sales support. Ralph, an AI chatbot deployed on Facebook Messenger helps users find the right Lego set, and right off the bat, it was an overwhelming success. Instead,